Join CDI to learn how declaring something a record and changing office practices / procedures may be harder than you think.

In this webinar, you will learn:

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• What constitutes a record? Why is there disagreement about this?

• Who has the authority to determine what's a record?

• What about email? Who has the authority over these?

• What happens to your documents when they become a record

• Should you create a records management team or committee?